Frequently Asked Questions

Yes, Panduan Sepak Bola operates under a Curacao eGaming license, which is a recognized online gambling regulator. The license ensures that the platform adheres to fair play, player protection, and anti‑money laundering standards. You can verify our license number on the footer of the site.

We offer a wide range of football markets, including pre‑match win/draw/lose, Asian handicaps, over/under totals, both teams to score, correct score, and live in‑play betting. You can also place multi‑bet (parlay) wagers across different matches for higher odds. All markets display real‑time odds that update as the game progresses.

To withdraw, you must complete the KYC (Know Your Customer) process by uploading a government‑issued ID and a recent proof of address (e.g., utility bill). Verification usually takes 1‑2 business days. Once approved, you can request withdrawals without any additional delays.

New members receive a 100% match bonus up to Rp500,000 on their first deposit. The bonus must be turned over 5 times (5x) on odds of at least 1.50 within 14 days before withdrawal. If you fail to meet the turnover, the bonus and any winnings are forfeited.

We support Visa and Mastercard credit/debit cards, bank transfers via BCA, BNI, and Mandiri, e‑wallets (OVO, Dana, GoPay), and cryptocurrencies such as Bitcoin (BTC), Ethereum (ETH), and USDT. Deposits are instant; e‑wallet and crypto withdrawals are processed within 30 minutes, while bank transfers take 1‑3 business days.

If you believe a bet was settled incorrectly, contact our support team via live chat or email within 24 hours of the result with your bet ID and a screenshot of the odds. Our trading team will review the market rules and correct any errors, issuing a refund or adjustment as needed.